FAQs

Have any questions? Hopefully we have some answers.

Kindly review our frequently asked questions below. If your question is not addressed, contact us and we will be happy to assist you.

Q: When was your coffee roasted?

A: Our coffee is freshly roasted every week in Kona, so all orders are fulfilled fresh. Coffee for sale at the KCC Farmers Markets exudes that lovely freshly roasted smell. Pick up a bag, squeeze it and inhale the best aromas in the world!

Q: Can I subscribe for regular deliveries?

A: Yes! Choose Subscribe & save on any 16 oz bag or multi-bag pack of Peaberry or 100% Kona, and we’ll ship it to you every month at 10% off, with free shipping. There’s no commitment: you can skip a delivery, change your coffee, or cancel anytime from your account.

Q: How long does your coffee last? What is the shelf life?

A: Our coffee maintains its quality for a minimum of four months. However, as coffee is a perishable product, we recommend that customers consume it at the earliest opportunity to ensure optimal flavor and freshness. The superior grade of our coffee is best appreciated when enjoyed promptly, as its full, rich flavors are most pronounced with timely consumption.

Q: Which is better to get? Whole Bean or Ground Coffee?

A: Good question. Many coffee aficionados insist on getting whole bean coffee and grinding it themselves prior to making it. Whole bean coffee will have less surface area and thus be less exposed to air and preserve a little stronger.

But for some of us who wake up a little slow and groggy in the mornings, the convenience of pre-ground coffee is bliss. So, for convenience, try ground. For preservation and a little longer life, try whole bean.

Q: What is the best way to store my coffee once opened?
A: For optimal freshness, store your coffee in an airtight container at room temperature or tightly seal the bag and refrigerate it to prevent absorption of other flavors. If you purchased our Peaberry grade coffee, remove the inner bag from the burlap packaging before storage, as the burlap is for presentation

Q: Can I travel on a plane with my Wana’ao Kona Coffee?

A: Yes, roasted coffee passed all Hawaii state agricultural laws and TSA requirements.

At Honolulu Airport you will go through TWO inspections, Agriculture and TSA.

All flights to the US mainland go through an agricultural inspection. Roasted coffee is fine. Green, unroasted coffee is not.

And then you will pass through your TSA inspection and packaged coffee is no problem.

Q: Why does my coffee bag look shrunken or “vacuum-sealed” after my flight home?

A: Don’t worry, your coffee is perfectly fine. Every bag has a one-way freshness valve, and when the air pressure drops during your flight, gas from the beans escapes through it. When you land, the valve keeps outside air from getting back in, so the bag gets pressed snugly around the coffee, which shows it stayed sealed and fresh all the way home.

Q: Where can I purchase Wana’ao Coffee?

A: Our Kona coffee is available in THREE ways:

Online through wanaaocoffee.com. We ship our Hawaiian Coffee all over the world.

Curbside pickup in Waikiki subject to a prior phone order.

At the KCC Farmers Market every Saturday morning at 4303 Diamond Head Road (7.30 – 11.00am).